"We’re ruled by a cadre of senior civil servants and politicians who don’t understand technology, still think it’s a gimmick and are more concerned with building empires than delivering good services to the people of the United Kingdom.
Many civil servants lack even basic skills. Things as fundamental as knowing how to type – let alone the more advanced things they need to know to work in the 21st century. This makes them resentful of “digital” and resistant to the change that it means.
I see very little being done to support civil servants, help through this period of change to the very way they work, let alone a widespread plan to upskill them.
Pay, reward and “performance management” structures are not fit for the 21st century and are not what truly motivates people. Creative thinking, innovation and new ways of doing things are not recognised or rewarded.
And while the civil service is in this period of retrenchment I can’t do any more of the exhausting fights to gain even an inch of ground."