I've just been listening to a great podcast - Lisa Haneberg having a 'fireside chat' with Johnnie Moore. There's a lot of good stuff in there but I was especially strucken by the observation that often in a discussion it's the 'difficult people' who have the most to contribute. (I'm probably precising horribly there.)
I think this is as true with the creation of work as it is with discussion and debate. A key thing for planners who want to work with great creative people is to realise that their irritating, unreasonable behaviour is often exactly what you need to make remarkable stuff. At a human level it can be deeply irritating (and the infantilisation of creative people is one of the least attractive of advertising's crimes agaisnt decency) but the difficult buggers, the ones who demand to be heard, are often the ones with something to say. You need to find a way to stay in the room with them and to turn that irritation into work.
Blimey.
I've been getting very deep recently. Must take more pictures of things on the telly.